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AWS SMB Digital Suite – Freshchat:


This customer messaging software is part of AWS SMB Digital Suite, a curated set of solutions tailored to meet your business needs and in-line with Amazon’s commitment to digitize SMBs across India
Freshchat connects you to your customers, wherever they are, across website, mobile-app or facebook messengers to setup a chat widget and instantly repsond to your customer queries via your team
Setup advanced workflows using assignment rules, canned responses & FAQ's to manage your agent load. Check out product description to understand features in this Freshchat plan
Within 2 hours of ordering, registration link and configuration instructions will be available in 'Buyer/Seller messages' under Message Center at "amazon.in/msg" and your Amazon regd. email ID
Software provider will contact you for set-up within 2 working days of registration. Extensive support and auto-renewal are provided through a single touch point for all Digital Suite products












AWS SMB Digital Suite – Freshdesk:


This customer support software is part of AWS SMB Digital Suite, a curated set of solutions tailored to meet your business needs and in-line with Amazon’s commitment to digitize SMBs across India
Freshdesk empowers your support team to work together and resolve customer issues faster with higher transparency. Streamline your customer conversations in one place through automation to save time
Solve customer queries by conversing with your customers on your website or in your app, manage social conversations & SLA. Check out product description to understand features in this Freshdesk plan
Within 2 hours of ordering, registration link and configuration instructions will be available in 'Buyer/Seller messages' under Message Center at "amazon.in/msg" and your Amazon regd. email ID
Software provider will contact you for set-up within 2 working days of registration. Extensive support and auto-renewal are provided through a single touch point for all Digital Suite products












AWS SMB Digital Suite – Freshsales: CRM Software


This CRM software is part of AWS SMB Digital Suite, a curated set of solutions tailored to meet your business needs and in-line with Amazon’s commitment to digitize SMBs across India
Freshsales helps you attract the right leads, engage across multiple touchpoints, and nurture valuable relationships. Keep your sales team in the know about prospects and close deals faster
Accelerate lead closure lead scoring, synch email with CRM & manage visual pipeline & manage through a single dashboard. Check out product description to understand features in this Freshsales plan
Within 2 hours of ordering, registration link and configuration instructions will be available in 'Buyer/Seller messages' under Message Center at "amazon.in/msg" and your Amazon regd. email ID
Software provider will contact you for set-up within 2 working days of registration. Extensive support and auto-renewal are provided through a single touch point for all Digital Suite products.












AWS SMB Digital Suite – Freshservice: IT Service Management Software


This IT service software is part of AWS SMB Digital Suite, a curated set of solutions tailored to meet your business needs and in-line with Amazon’s commitment to digitize SMBs across India
Freshservice streamlines IT service management requests from your employees. It simplifies IT through ticketing support, incident management, knowledge base management & powerful automations
Manage SLAs and escalations, set canned responses and use benfits of some ML powered features. Check out product description to understand features in this Freshservice plan
Within 2 hours of ordering, registration link and configuration instructions will be available in 'Buyer/Seller messages' under Message Center at "amazon.in/msg" and your Amazon regd. email ID
Software provider will contact you for set-up within 2 working days of registration. Extensive support and auto-renewal are provided through a single touch point for all Digital Suite products